Title / Position: Repair Technician
Position type: Seasonal: Full time & Part time; Hourly, Non-Exempt
Reports to: Rentals Manager
Customer service and safety are top priorities at Bromley and our Repair Technicians are instrumental to both. Working directly with our guests, Repair Technicians provide the expertise and recommendations of how to adjust and repair snowsports equipment.
Summary: Primary role is to interact with guests; repairing ski and snowboard equipment.
Duties and Responsibilities:
Maintain a clean & hazard free work area
Advises equipment owner of work needed
Does work specified by customer
Assists customer in filling out work order
Collects money for repairs, handles receipts and deposits
Maintains record keeping
May fill in at rental area
Must be able to open and close ski bindings
Must be able to feed skis into stonegrinder
Qualifications and Competencies:
Prior ski repair experience a plus
Must have superior customer service skills
Must be a certified repair technician (certification available)
Must be able to project the image established by company
Punctual and prepared to perform work duties on time
Must maintain personal appearance in accordance with Bromley standards
Maintain a caring and sensitive attitude towards guest
This position has no supervisory responsibilities.
This job operates primarily in a professional rental shop environment. Occasional work outdoors (any time of year) is likely throughout the base of operations.
This is an active role working indoors moving snowsports equipment and using ski and snowboard tuning and repair equipment for extended periods; however, some movement and work outdoors (safely crossing ice and snow) around the entire resort may be necessary. Must be able to lift and carry 20 lbs frequently throughout the shift.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.