policies

Refund & Purchase Policies

All online purchases:

For online purchases, the purchaser's credit card will be charged upon completion of purchase.

Single or Multi Day Lift Tickets:

Bromley Mountain is not responsible for lost or stolen tickets and may void a ticket for inappropriate conduct by the holder. Lift Tickets are not for resale, are non-transferable and non-refundable, so please choose your purchases carefully.

Our Snow Guarantee:

We take pride in providing the best conditions possible each and every day for our skiing and snowboarding guests. If we are unable to meet your expectations, we offer the following guarantee:

If, for any reason, you are not satisfied with the day’s conditions, we will be glad to issue you a credit voucher equal to the price paid for your lift ticket. Refunds will not be given. Requests for credit vouchers must be made in person at the Ticket Office within one hour of the purchase time stamped on the lift ticket being returned. You must present your lift ticket and ticket stub when requesting a credit voucher. 

Thank you for skiing and riding at Bromley Mountain!

Season Passes:

A person may receive a credit for a like Season Pass for a future season at Bromley Mountain if unable to ski/snowboard due to medical reasons. A letter from a doctor is required for verification. The credit will be prorated from the Resort’s opening day based on the date of injury as follows:

Opening day through December 20th 100% credit
December 31st through January 15th 65% credit
January 16th through February 15th 30% credit
February 16th through February 28th 15% credit
March 1 to Closing 0% credit

Cancellation requests must be received at Bromley Mountain within 14 days of a medical incident.

Snowsports lesson reservations refund and purchase policies.

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