Privacy & Refund Policy
We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone.
We may send CEM (Commercial Electronic Messages) to any email address you provide via contact form or sales point. CEM may include a Bromley weekly e-newsletter and notifications about deals, specials, upcoming events and more. We make every attempt to message you with only pertinent, useful or entertaining content. If you wish to unsubscribe, or update your communication preferences, you may do so at any time. Please click here if you wish to update your subscription preferences.
Your payment and personal information is always safe. Bromley Mountain takes all the necessary security measures to ensure this. We will not share this information with anyone.
Bromley Mountain is not responsible for lost or stolen tickets and may void a ticket for inappropriate conduct by the holder. Lift Tickets are not for resale, are non-transferable and non-refundable, so please choose your purchases carefully.
A person may receive a credit for a like seasons pass for a future season at Bromley Mountain if unable to ski/snowboard due to medical reasons. A letter from a doctor is required for verification. The credit will be prorated from the Resort’s opening day based on the date of injury as follows:
Opening day through December 20th 100% credit
December 31st through January 15th 65% credit
January 16th through February 15th 30% credit
February 16th through February 28th 15% credit
March 1 to Closing 0% credit
Cancellation requests must be received at Bromley Mountain within 14 days of a medical incident.